Friday Update – November 2, 2018

Posted By on November 2, 2018

Resident Portal — NOW ACTIVE — PLEASE READ!

As of Tuesday, October 16th, Action switched from utilizing the VIVO Portal to the new Resident Portal! Management sent out emails to all active VIVO Portal users this past week which provided basic information on how to log in to the new Resident Portal. If you have not merged into the new Resident Portal, please do so by logging into your Vivo Portal and merging your account. Should you have any questions or concerns regarding the new Resident Portal or merging accounts, please contact the Management Office.

Five Year Fire System Inspections—Lower Units & Common Area

On Tuesday, November 6th, through Wednesday, November 7th, from 8am—5pm, the  Association’s  Fire System vendor A & D will be conducting follow-up visits to finalize the Five Year Fire System inspections. During this inspection, the vendor will be onsite to visually inspect the fire sprinklers and test announcement speakers to all units from the 6th floor down to parking level #5, including the Common Area. All affected units have received a courtesy call.

Construction Notice—Crane Removal

Beginning Monday, November 5th, through Monday, November 12th, from 7:00am to 7:00pm, BOSA will begin the removal of the construction crane. During this time, Kettner Blvd. will be closed from Ash St. to “A” St. starting Wednesday, November 7th, through Sunday, November 11th. This work is expected to be noisy and will affect traffic flow on Kettner. Please plan accordingly and contact the Management Office with any questions or concerns you may have. 

Kettner Traffic Complaints

As you may know, the pedestrian crossing at Kettner Blvd and A Street can be challenging and dangerous. Members requested that contact information for traffic enforcement be provided to the membership so that residents can report incidents as they occur. In researching for the best contact to provide, it was determined that complains should be made to City Council Member, Chris Ward, in order to address this issue. Residents are also instructed to contact the Traffic Division to report incidents. Please find the Traffic Division and Chris Ward’s contact information below: 

Traffic Engineer


Chris Ward


Please make sure to copy the General Manager, Greyson Connelly, on all emails. Please contact the Management Office with any questions or concerns you may have.

No Smoking—Common Area Reminders

Please be reminded that there is no smoking of any kind, including electric smoking devices, in any part of the Association’s Common Areas. These areas include but are not limited to: the residential hallways, the second floor, elevators, lobbies and the parking garage. Also, please be mindful of your neighbors as throwing cigarette butts and debris off the balconies may cause damage to your neighbors items’, may injure a resident and are a nuisance! Lastly, in the event that you or your guest are smoking in your unit, please ensure that the smell does not emit to the residential hallways. Please contact Management with any questions or concerns you may have.

Fire System—Do’s and Don’t’s

Management would like to remind all residents that the smoke detectors within your unit are not connected to the common area fire system. In the event smoke is created by a non-emergency issue, such as cooking, dust or debris, please do not open your front door and allow the smoke to enter the common area as the smoke will set off the fire alarm system to the building. Please open your interior windows and balcony door to help remove the smoke from your unit in the event of a non-emergency issue. If smoke is permitted to reach the common area smoke detectors and the alarm is triggered, the fire department will be called to investigate by the Association’s fire monitoring company. If the fire department is dispatched for a false alarm, the Association may be subjected to fines which would then be assessed to the responsible unit. Lastly, smoke or fog machines are not permitted within residential units or the Associations Common Areas. Please contact Management with any questions or concerns you may have. Thank you!

Parking Reminders

As a reminder, Sapphire is an enclosed property with established rules to ensure the property is secure and pleasant for all residents. Please remember that Sapphire does not have guest parking and that contractors are not permitted to park in the garage. Also, even though parking spaces may appear to be vacant, each parking space is assigned to a unit and may not be occupied by anyone, other than the resident, without their consent. Please keep in mind that utilizing a parking space that does not belong to you is a violation of the Association’s rules and your vehicle may be towed by the owner. While some of these rules may be an inconvenience, they help protect you, the property, our residents and staff. Thank you for your cooperation!

Holiday Decoration Rules

As we enter the holiday season, Management has listed two (2) reminders regarding holiday decorations.

¨ The acceptable timeframe for winter holiday decorations for Residential Condominiums is from the day after Thanksgiving until January 2nd. All other decorations must be displayed no more than seven (7) calendar days prior to the day of the holiday, and must be removed within five (5) calendar days after the holiday.

¨ Holiday decorations must be displayed only inside the Residential Unit. Decorations are prohibited within balconies, hallways, Common Area, Association Property or any other area outside of the Residential Unit. Residents may not hang holiday decorations on the outside of any door to their Condominiums. Only fire retardant coated natural trees and artificial trees are permitted within a Condominium.

Recycling and Trash Reminders

As a courtesy to your neighbors and the housekeeping staff, it is important to remember to break down all large recyclable materials, including boxes. All large items must be disposed of in the main refuse room located on P-1. Also, when disposing of any recycling items, please be sure to clean out food debris and any liquid left inside. All residents must ensure that all items being disposed of via the trash chute are properly bagged! These steps are crucial in helping the staff as well as preventing problems with the trash chute. Please contact the Management Office with any questions you may have.

Resident’s Corner

*DAYLIGHT SAVING TIME—“FALL BACK” – A reminder to set your clocks back one hour on Sunday, November 4th, at 2:00 a.m.

*BOARD MEETING NOTICE—The next Board meeting has been scheduled for Monday, November 26th, 2018, at 5:00 p.m. in the second floor Clubroom. All owners are encouraged to attend. We hope to see you there!

*BOOK CLUB—The Sapphire Book Club will be meeting in the clubroom on Tuesday, November 13th, at 12:30 p.m. to discuss November’s book selection, “Behold the Dreamers” by Imbolo Mbue. Bring your snack/lunch to enjoy!

*SAPPHIRE’S ELECTION DAY POLLING PLACE—Election day is a few days away! Management has researched Sapphire’s polling place for 2018 and has learned that the new polling place for Sapphire will now be at the St. Joseph Cathedral-Auditorium located on 1528 4TH AVE., SAN DIEGO, CA 92101.  The polling place will be open from 7:00 a.m. to 8:00 p.m. on Election Day only!

*BUILDING SCHEDULE—Please see the building schedule posted in the mailroom for information on items taking place throughout Sapphire. Please contact the Manager Assistant, Jazmin Seaton, via email at for all elevator, Clubroom and contractor scheduling requests.

*Upcoming Events:

¨ Please check or or for additional events in San Diego.

*Do you have any ideas or information you would like to share? Please contact the Management office or speak with the front desk regarding upcoming community events you would like us to include.


1262 Kettner Blvd
San Diego, CA 92101

Front Desk
phone | (619) 237-8079
mobile | (619) 376-9906

Management Team

General Manager
Greyson Connelly |

After Hours Maintenance Emergency
(800) 400-2284

Management Company

Action Property Management
Regional Office
1133 Columbia Street, Suite 106
San Diego, CA 92101
phone | (800) 400-2284